Terms & Conditions for SPK Basket

Last Updated: October 18, 2025

Welcome to SPK Basket! By accessing or using our website [support@spkbasket.in ] (the “Website”), you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, kindly refrain from using our Website.

1. General

SPK Basket is an e-commerce platform offering [briefly describe your products, e.g., fashion apparel, electronics, home goods, etc.]. These Terms & Conditions govern your use of our Website and the purchase of products from SPK Basket. We reserve the right to update or modify these terms at any time without prior notice. The updated terms will be effective upon posting on the Website.

2. Eligibility

To use our Website and services, you must:

• Be at least 18 years old or have parental/guardian consent.
• Provide accurate and complete information during account creation or purchase.
• Comply with all applicable laws in your jurisdiction.

3. Account Registration

• You may need to create an account to access certain features or make purchases.
• You are responsible for maintaining the confidentiality of your account credentials.
• Notify us immediately at [support@spkbasket.in] if you suspect unauthorized use of your account.
• SPK Basket reserves the right to suspend or terminate accounts for violation of these terms.

4. Product Information and Pricing

• We strive to ensure that product descriptions, images, and prices on our Website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies without liability.
• Prices are subject to change without prior notice.
• All prices are listed in [Indian Rupees/INR or specify currency] and include applicable taxes unless stated otherwise.

5. Orders and Payment

• Placing an order constitutes an offer to purchase. SPK Basket reserves the right to accept or decline any order.
• Payments must be made through the payment methods provided on the Website (e.g., credit/debit cards, UPI, net banking).
• All payments are processed securely, but SPK Basket is not liable for issues arising from third-party payment gateways.
• Orders are confirmed only after successful payment verification.

6. Shipping and Delivery

• SPK Basket will make reasonable efforts to deliver products within the estimated delivery time provided at checkout.
• Delivery times may vary due to location, logistics, or unforeseen circumstances.
• Shipping charges, if applicable, will be displayed at checkout.
• Risk of loss or damage to products passes to you upon delivery.

7. Returns and Refunds

• Returns are accepted within [specify period, e.g., 7 days] of delivery, provided products are unused, in original packaging, and in the same condition as received.
• To initiate a return, contact us at [support@spkbasket.in] with your order details.
• Refunds will be processed within [specify period, e.g., 5-7 business days] after receiving the returned product, subject to inspection.
• Non-returnable items include [list non-returnable items, e.g., personalized products, perishable goods, etc.].
• Shipping charges are non-refundable unless the product is defective or incorrect.

8. Cancellations

• You may cancel an order before it is shipped by contacting [support@spkbasket.in].
• Orders cannot be canceled once shipped, but you may initiate a return as per our return policy.

9. Intellectual Property

• All content on the Website, including text, images, logos, and designs, is the property of SPK Basket or its licensors and is protected by copyright and trademark laws.
• You may not reproduce, distribute, or use any content without prior written permission from SPK Basket.

10. User Conduct

You agree not to:

• Use the Website for any unlawful or unauthorized purpose.
• Attempt to hack, disrupt, or interfere with the Website’s functionality.
• Post or transmit any harmful or offensive content.

11. Limitation of Liability

• SPK Basket is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
• Our liability is limited to the amount paid for the product(s) in question.
• We are not responsible for delays or damages caused by third-party services (e.g., shipping carriers).

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, available at [link to privacy policy page]. Please review it to understand how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [specify city, e.g., Mumbai, Delhi].

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: [support@spkbasket.in]
Phone: [+91 98913 65317]
Address: [no 26, Shiv narayan,poll, Dhansa, Delhi, 110073]

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Thank you for shopping with SPK Basket!